Stuart Crome
Seeking a position in Web Development utilizing the following experiences:
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Earned an Associate’s degree in Web Application Development at Edmonds Community College (2011).
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Using SQL Server and MySQL to
create database tables, queries, constraints, indexes, views and user-defined
functions and used database driven Web applications.
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Created Web applications using
XHTML, JavaScript, PHP and CSS2.
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Created Web
applications using ASP.NET Web Forms and C#.
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Familiarity with HTML5 and CSS3.
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Wrote documentation and technical
specifications for software applications.
Web Search Analyst – Zen3 Infosolutions - October 2014 to present
- Tested search responses for the live tiles in Microsoft Windows 8 pertaining to
Sports, Travel, Finance, Restaurants and other businesses.
- Assisted in maintaining documentation of standards and judgments of common Web search responses within domain categories.
Customer Advocacy Agent – VMC Consulting (Microsoft) - August 2013 to October
- Communicated via email and phone with customers for Customer recovery and problem resolution.
- Utilized Microsoft Office Suite for documentation of emerging issues and resolutions.
- Managed case work for prompt resolution of issues.
HR Specialist – Wimmer Solutions (T-Mobile) - August 2012 to November 2012
- Worked with Sustained Engineering team at Microsoft troubleshooting and lending customer support to Web site development team.
- Completed projects for white box and black box software testing utilizing standardized testing models.
- Utilized SQL Server 2000/2008 to create database tables, stored procedures, constraints, indexes, triggers, views and user-defined functions.
- Developed data-driven applications using SQL Server, Access and ASP.NET
Website Support – ATCDirect Computers - March 2012 to April 2012
- Made requested changes to content and the database back end of the website including adding/deleting page elements, creating new pages, adding data to the database and database troubleshooting.
- pplied basic Search Engine Optimization to site, including keyword searches, keyword analyses and page title creation.
- Edited page content for spelling, grammar and sentence structure.
Support Desk Analyst – Hewlett Packard (Microsoft) - March 2007 to May 2010
- Provided Tier 1 break/fix for all alert notifications.
- Created and maintained supporting documentation related to each request submitted to the Service desk.
- Created customer accounts for access to servers and FTP services.
- Worked with Microsoft team routing service requests and investigations of network issues.
- Performed server maintenance activities and server monitoring.
- Monitored and implemented response to alert notifications and smoke testing of web-based applications.
Software Testing - VMC Consulting (Microsoft) - July 2006 to March 2007
- Determined parameters for testing an ASP to ASP.NET migration project to MNP (Microsoft Network Protocol) for the Microsoft Corporation. I then composed the test plan for the project.
- When required, performed code corrections for fully compliant XML files in assistance to developers in a Web migration project
- Provided Web site support and maintenance for content creators.
- Investigated bug fixes through regression testing of XML data files for online applications.
Education
Associate of Technical Arts degree in Web Application Development, Edmonds Community College.
Certificate in Computer Game Development at Edmonds Community College, June, 2004.
Certifications
MCP - Installing, Configuring and Administering Windows XP Professional
Professional Affiliations
.NET Developers Association, Seattle
National Academy for the Recording Arts and Sciences (NARAS)
